Support

One developer, real replies. Bug reports with the app version and phone model get fixed fastest.

Delete your data

Open Settings and use Delete all data. It removes the index, faces, collections and preferences from the phone. Uninstalling the app has the same effect. Your photos and videos are never touched by either action. Pixel Gallery keeps no account and no server-side copy, so there is nothing else to delete.

Premium purchases

Purchases are handled by Google Play. Use Restore purchase in the app after reinstalling or switching phones with the same Google account. Refund requests go through Google Play.

Before you report a bug

  • Note the app version from Settings → About and your phone model.
  • Check the Media Processing screen if a feature seems empty; the relevant step may still be running.
  • Have a look at the guides for setup steps.